Here you can find important information on your holiday in Dienten, in the beautiful Salzburg region. Everything you need to know about the Übergossene Alm at a glance - ranging from general information to interesting facts on your stay and child care.

Included services

With our included services, you spend every one of your days with us perfectly cared for. We love nothing more than pampering you with delicious meals and offering you lots of variety in wellness, family fun and sports.

Our included services at a glance:

  • Welcome drink during your check-in
  • Themed breakfasts, such as prosecco breakfast, Munich or Pinzgau-style breakfast, vitality breakfast, & Live Cooking Station
  • Hearty Alm snack from the buffet with alcohol-free drinks from 1 p.m.
  • A varied and extensive 5 course dinner from 6.00 p.m. until 8.30 p.m.
  • Culinary highlights, such as themed buffets (Pinzgau, night of myths, regional barbecue, or "kitchen party")
  • Finest cheese assortments from the region available fresh daily
  • Alternating starter or dessert buffets
  • On request, special menus for guests suffering from allergies and/or food intolerances 
  • Alm Hiking Service in summer
  • Participation in our activity programme in summer (guided hikes and (e-)bike tours, bodyfit trainings, yoga sessions and more) and in winter (guided winter walks, snowshoeing & torchlit hikes, indoor tennis etc.)
  • A children's activity programme full of variety with 7 days' child care for children
  • Relaxation in the 1,800 m2 sized Hochkönig SPA with nine different saunas, three quiet rooms, indoor pool, outdoor pool, whirlpool
  • Pure regeneration in our garden with Almlake and our natural swimming pond at more than 10,000 m² 
  • Alm-Active program with Aqua Fit, stretching, nordic walking ...
  • Fluffy bath robes, slippers and sauna towels in your room (for children too)
  • Free garage parking
  • Free WIFI 
  • Tesla and electric car charging stations for our guests

Check-In & Check-Out

  • Check-In from 3.00 p.m.
  • Check-Out until 11.00 a.m.

Your feel-good Alm holiday starts on the day of arrival as from 3.00 p.m. with an Alm snack and ends on the day of departure with breakfast until 11.00 a.m.

LATE-CHECK-OUT WITHOUT ROOM

Would you prefer to leave later on the day of departure, so you can take the opportunity to use our saunas again? You are welcome to use all our hotel facilities for an extra charge of € 50.00 per room, as well as a hearty Alm snack consisting of soup, a warm dish, salad and cake, plus juices, soft drinks, coffee and tea from the buffet.

LATE-CHECK-OUT WITH ROOM

Depending upon availability, we can keep your room reserved until 6 p.m., so that you have another opportunity of using all the amenities again. The extra charge for this is € 100.00 per room, including use of all the hotel facilities as well as a hearty Alm snack consisting of soup, a warm dish, salad and cake, plus juices, soft drinks, coffee and tea from the buffet.

Holidays with dog

  • Dogs are welcome, but only after a request and an ongoing confirmation from the reception. (Please be aware, that we can only accommodate a certain number of dogs within the same period)
  • A fee of € 25.00 per day is charged for each dog, food not included.
  • You can take your dog everywhere, except into the restaurant and wellness area and in our sunbathing areas. 
  • Please note, that there is a mandatory use of dog leashes in the whole garden area, on the sun terrace an within the whole hotel area.
  • A special dog bed (Brand: DOGSTYLER®) and a planket is prepared for your dog in your room. Please make sure to not allow your dog to sleep in your bed, on chairs or on the couch.
  • If your room will be heavily pollouted, we reserve our´s right to charge a final fee for cleaning (min. € 150,00 per room up to the actual arising expenses).

Payment information

ACCEPTED METHODS OF PAYMENT

  • Cash (EUR)
  • EC Card
  • VISA & Eurocard/Mastercard

Payment info

Übergossene Alm bank details in Austria:

Alois Burgschwaiger Ges.m.b.H.

Account number: 15487, Bank code: 35053

IBAN: AT96 3505 3000 1801 5487

BIC: RVSA AT 2S 053

Deposit:

To guarantee the booking, both to the hotel and yourself, we ask you to please pay a deposit of € 500.00 per room. Your booking is only mandatory when the deposit of € 500,00 per room is paid or your credit card number is indicated at our reception team.

Cancellation policy

Summer season 2022

♥ Cancellation free of charge is possible up until 7 days prior to your arrival.

♥ In case of a cancellation later than that or no-shows, 90% of the total amount will be charged.

♥ The general terms & conditions of the Austrian hotel industry apply. Cancellations are only valid in written form
 

Winter season 2022-23

♥ For direct bookings with arrival between December 16th and December 23rd 2022; January 07th and February 1st 2023, as well as from February 25th until the end of winter season, cancellation free of charge is possible up until 14 days prior to your arrival.

♥ For direct bookings with arrival between December 24th and January 06th; February 2nd and February 24th, cancellation free of charge is possible up until 1 month prior to your arrival.

♥ In case of a cancellation later than that or no-shows, 90% of the total amount will be charged.

♥ The general terms & conditions of the Austrian hotel industry apply. Cancellations are only valid in written form.

Travel cancellation insurance

For a mere of € 3.00 per adult per night and €1.50 per child per night, you can get cover against all cancellation costs in case of accident, illness or other serious personal matters concerning the persons who have made a reservation, their children, siblings, parents or grandparents. Read our conditions here.

FAQs

Your questions - our answers

Is there babysitting or childcare?

Children from 3 years of age may participate in our child care program. Our professional caretakers will look after your little ones daily from 10.oo a.am to 9.00 p.m. 

If you need a babysitter, we are happy to assist you in finding someone suitable. Please let us know well in advance. 

Is underground parking included?

You may use our 3 underground parking garages free of charge. 

Ceiling heights:

  • Garage 1: 2,10 m (suitable for a Volkswagen bus)
  • Garages 2 & 3: 2,30 m

Do you have charging stations for electric cars?

In all of our parking garages you can find 2 charging stations for electric cars. You can pay there by using your charging service card or by PayPal/Mastercard/Visa.

Are there any options for vegetarian or vegan persons?

Our menu always contains a vegetarian option.

Our kitchen team tries to satisfy all wishes and preferences of our guests. Unfortunately, it is not possible to offer you a complete vegan menu. Individual dishes may be possible in coordination with our kitchen chef.

Where is the nearest pharmacy?

The Hochkönig Pharmacy is located at Gemeindeplatz 4 in Maria Alm, about 10 minutes by car.

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