WE VALUE YOUR HEALTH
So that we can tailor your SPA treatments exactly to your requirements, please inform us about any health problems you may have when you make the appointments. We will be pleased to personally advise expectant mothers about special types of treatment.
TAKE TIME FOR YOURSELF
In order to enjoy the full treatment duration, please register at our SPA reception around 5 minutes before the treatment starts. Out of consideration for the guests arriving for treatment after you, please understand that if you arrive late for your appointment, we will have to shorten its duration.
YOUR PREFERRED APPOINTMENT DATE
Please make your reservations for treatment early and before you arrive at our hotel, so that we can give you your preferred appointment dates.
CLOTHING
Please wear a bath robe when you come for your treatment. To ensure privacy, we will provide covering for you during treatment. Please wear appropriate sports clothing and shoes in our training area.
CHILDREN AND TREATMENTS
The sauna village is a place of calm and relaxation. We hope you'll understand that children under the age of 14 are not admitted. In addition to the indoor pool, children and teenagers can use the family sauna, and there are special "Kids and Teens" treatments in the Hochkönig SPA.
CANCELLATIONS
There will be no additional costs for cancellations up to 24 hours before the treatment starts. In case you cancel your treatment at short notice, we will charge the full price.