SPA ETIQUETTE

OPENING HOURS SPA & WELLNESS AREA

We are open every day for you:
Hochkönig SPA 9 a.m. - 7 p.m.
Sauna village 10 a.m. - 7.30 p.m.
Indoor pool 6 a.m. - 7.30 p.m.

WE VALUE YOUR HEALTH

So that we can tailor your SPA treatments exactly to your requirements, please inform us about any health problems you may have when you make the appointments. We will be pleased to personally advise expectant mothers about special types of treatment.

TAKE TIME FOR YOURSELF

In order to enjoy the full treatment duration, please register at our SPA reception around 5 minutes before the treatment starts. Out of consideration for the guests arriving for treatment after you, please understand that if you arrive late for your appointment, we will have to shorten its duration.

YOUR PREFERRED APPOINTMENT DATE

Please make your reservations for treatment early and before you arrive at our hotel, so that we can give you your preferred appointment dates.

RESERVATION OF REST LOUNGERS

Please do not reserve the rest loungers. There is also a spacious area with numerous loungers in the Sun Alm on the top floor of the Hochkönig SPA.

CLOTHING

Please wear a bath robe when you come for your treatment. To ensure privacy, we will provide covering for you during treatment. Please wear appropriate sports clothing and shoes in our training area.

CHILDREN AND TREATMENTS

The sauna village is a place of calm and relaxation. We hope you'll understand that children under the age of 14 are not admitted. In addition to the indoor pool, children and teenagers can use the family sauna, and there are special "Kids and Teens" treatments in the Hochkönig SPA.

CANCELLATIONS

There will be no additional costs for cancellations up to 24 hours before the treatment starts. In case you cancel your treatment at short notice, we will charge the full price.

INDOOR POOL & SAUNA AREA

Please wear swimwear and bathing shoes in the pool area. Please take care that you do not wear clothes in the sauna area for hygienic reasons. Should you not feel comfortable with this, you are welcome to use a towel instead of your bath clothes.